HIGH CALL VOLUME
We have been experiencing very high call volume during the COVID19 pandemic. We strongly urge you to utililize the secure patient portal for all non-urgent matters such as medication refills, simple questions for your doctor, even appointment requests. If the portal is not a viable tool for you, you may find that our office is easier to reach in the afternoons. Our morning call volume, particularly early in the week, is incredibly heavy and despite our best efforts we are aware wait times can exceed 10 minutes. We do find that patients that readily utililize the patient portal report high satisfaction when interacting with our office due to the ease and convenience it offers.
COVID-19 Precautions for Office Visits
During the COVID-19 Pandemic we have put the following procedures in place to provide a clean, safe environment for our patients and staff.
Our top priority is the health of our patients, providers, staff and community. TELEVISITS ARE NOW AVAILABLE AS AN OPTION FOR APPOINTMENTS. LEARN MORE, AND GET THE LATEST COVID-19 UPDATES.
Welcome to Lawrenceville Internal Medicine